Privacy Policy

Last updated:

This Privacy Policy describes how Plantshenergyor, operating at plantshenergyor.world, collects, uses, stores, and protects personal data when you purchase or inquire about our personalized outdoor activity plans, including the Starter Trail Plan, Season Explorer Bundle, and Custom Nordic Adventure packages. We are committed to complying with the General Data Protection Regulation (EU) 2016/679 (GDPR), the Finnish Data Protection Act (1050/2018), and other applicable privacy legislation in Finland and the European Union.

1. Data Controller

The data controller responsible for your personal data is:

Plantshenergyor
Vanhaistentie 5, 00420 Helsinki, Finland
Phone: +358469236801
Email: admin@plantshenergyor.world

For any questions regarding this Privacy Policy or the exercise of your data protection rights, please contact us using the details above.

2. Scope of This Policy

This policy applies to all personal data processed in connection with:

• Browsing and using the website plantshenergyor.world
• Submitting inquiries through our contact form regarding outdoor activity plans
• Purchasing Starter Trail Plan, Season Explorer Bundle, or Custom Nordic Adventure products
• Receiving, reviewing, and revising personalized hiking, cycling, and nature route documentation
• Communicating with our planning team via phone, email, or in-person consultations at our Helsinki office
• Subscribing to updates about seasonal trail conditions and new outdoor planning packages

3. Personal Data We Collect

Depending on your interaction with Plantshenergyor, we may collect the following categories of personal data:

• Identity and contact data: Full name, email address, phone number, postal address, and country of residence.
• Order and transaction data: Selected outdoor activity plan package, purchase date, payment confirmation details, invoice information, and order history.
• Activity preference data: Fitness level, preferred outdoor activities (hiking, cycling, snowshoeing, etc.), group size, travel dates, terrain preferences, mobility considerations, and special requirements you share for plan customization.
• Communication data: Messages, feedback, revision requests, and correspondence exchanged with our planning team.
• Technical data: IP address, browser type, device information, operating system, referring URLs, pages visited, session duration, and cookie identifiers as described in our Cookies Policy.
• Consultation data: Notes taken during in-person or remote planning sessions, including route preferences and safety considerations relevant to your outdoor activity plan.

We do not intentionally collect sensitive personal data unless you voluntarily provide such information relevant to tailoring your outdoor activity plan (for example, mobility limitations affecting route accessibility). In such cases, we process this data only with your explicit consent and solely for the purpose of creating a suitable activity plan.

4. How We Collect Data

We collect personal data through the following methods:

• Directly from you when you complete our contact form, place an order, request plan revisions, or communicate with us
• During in-person consultations at our Helsinki office at Vanhaistentie 5
• Automatically through cookies and similar technologies when you browse plantshenergyor.world
• From payment processors who confirm transaction completion (we do not store full payment card details)

5. Legal Basis for Processing

We process your personal data on the following legal grounds under the GDPR:

• Contract performance (Article 6(1)(b)): Processing necessary to fulfill our agreement to deliver your purchased outdoor activity plan, including route design, documentation, and support.
• Consent (Article 6(1)(a)): Where you have given explicit consent, such as for marketing communications, non-essential cookies, or sharing mobility-related information for plan customization.
• Legitimate interests (Article 6(1)(f)): For website security, fraud prevention, service improvement, and internal analytics, balanced against your rights and freedoms.
• Legal obligation (Article 6(1)(c)): For compliance with Finnish accounting, tax, and consumer protection laws related to product sales.

6. How We Use Your Data

We use your personal data for the following purposes related to our outdoor activity planning products:

• Creating, delivering, and revising personalized hiking, cycling, and nature route plans
• Processing orders for Starter Trail Plan, Season Explorer Bundle, and Custom Nordic Adventure packages
• Communicating about your order status, delivery timelines, and plan revisions
• Providing customer support for questions about routes, gear recommendations, and seasonal conditions
• Improving our planning methodology and website functionality based on aggregated usage patterns
• Sending service-related notifications about your purchased outdoor activity plans
• Sending promotional communications about new packages and seasonal offers, only where you have opted in
• Maintaining records required by Finnish commercial and tax law
• Protecting the security and integrity of plantshenergyor.world and our services

7. Data Sharing and Recipients

We do not sell your personal data. We may share your data with the following categories of recipients, strictly for the purposes described in this policy:

• Payment processors: To facilitate secure payment for outdoor activity plan purchases.
• IT and hosting providers: To maintain and secure the plantshenergyor.world website and related infrastructure.
• Mapping and route data providers: To assist in generating accurate trail documentation for your plans, using only the minimum data necessary.
• Professional advisors: Including accountants and legal counsel, bound by confidentiality obligations.
• Public authorities: When required by Finnish or EU law, court order, or regulatory request.

All third-party processors are bound by data processing agreements ensuring GDPR-compliant handling of your information.

8. International Data Transfers

Your data is primarily processed within the European Economic Area (EEA). If any data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or transfers to countries with an adequacy decision. You may request details of specific transfer mechanisms by contacting us at admin@plantshenergyor.world.

9. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy:

• Order and plan data: Retained for the duration of your plan validity period plus seven years for accounting and legal compliance purposes.
• Contact form inquiries: Retained for up to 24 months unless converted to an active order.
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period to demonstrate compliance.
• Technical and cookie data: Retained according to the periods specified in our Cookies Policy.
• Consultation notes: Retained for three years after plan delivery unless you request earlier deletion and no legal obligation requires retention.

After the applicable retention period, data is securely deleted or anonymized.

10. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data, such as updated fitness levels for plan adjustments.
• Right to erasure: Request deletion of your data where there is no compelling reason for continued processing.
• Right to restriction: Request limitation of processing under certain circumstances.
• Right to data portability: Receive your data in a structured, machine-readable format where processing is based on consent or contract.
• Right to object: Object to processing based on legitimate interests or to direct marketing at any time.
• Right to withdraw consent: Withdraw consent at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint: File a complaint with the Office of the Data Protection Ombudsman in Finland (tietosuoja.fi).

To exercise any of these rights, contact us at admin@plantshenergyor.world or Vanhaistentie 5, 00420 Helsinki, Finland. We will respond within one month of receiving your request.

11. Data Security

Plantshenergyor implements appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission via HTTPS, access controls limiting employee access to personal data on a need-to-know basis, regular security assessments of our systems, and secure storage of order and planning documentation. While we strive to protect your information, no method of electronic transmission or storage is completely secure.

12. Children's Privacy

Our outdoor activity planning services are intended for individuals aged 16 and older. We do not knowingly collect personal data from children under 16 without parental consent. If you believe we have collected data from a child without appropriate consent, please contact us immediately and we will take steps to delete such information.

13. Automated Decision-Making

Plantshenergyor does not use automated decision-making or profiling that produces legal or similarly significant effects. All outdoor activity plans are crafted by human planners who review your preferences and requirements individually.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our outdoor activity planning products, legal requirements, or business practices. The updated version will be posted on plantshenergyor.world with a revised date. We encourage you to review this page periodically. Material changes affecting how we process your data will be communicated via email or a prominent website notice where required by law.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data in connection with our outdoor activity plans, please contact:

Plantshenergyor
Vanhaistentie 5, 00420 Helsinki, Finland
Phone: +358469236801
Email: admin@plantshenergyor.world